Product Restrictions

Summary

The Product Restrictions module is used to update the Channel Shipping Restrictions, Channel Locale Restrictions, as well as view Restriction Audits for a product for a specific channel. At the import tab, users are able to bulk upload channel shipping restrictions and bulk upload channel locale restrictions (WIP).

Import: Channel Shipping Restrictions

Shipping Restrictions of a product determines which countries a product is able/not able to be shipped to. Aside from using Catalogue UI to update the channel shipping restrictions for a single product, this feature allows users to bulk upload channel shipping restrictions for a specific locale.

Upload Step

To begin the bulk upload process, click the Start bulk upload button. In this step, users can download the template TSV file with the Export template button, which contains the title of the columns needed to be filled. A sample of the template file looks like the below:

Users can then upload the completed TSV file by clicking the Browse Files button. At upload, the file will be checked for:

1. Validity of the file format (TSV)
2. Correct number of columns
3. Whether the Product ID is a number

If there are errors, error messages will be shown and the Continue button will remain disabled. Once these checks have passed, the Continue will be enabled, and users are able to proceed to the next step (Validate step).

Validate Step

In this step, the contents of the uploaded file will be validated. These checks might take a longer processing time as the file size increases. The validation checks include:

1. Validity of the Product ID (whether it exists in the system)
2. Validity of the Country Codes
3. Whether a country code is already restricted for the product ID
4. Whether the action is a valid action (add, delete, replace)

If there are any errors in the uploaded file, they will be displayed in a table format.

Users can also download the TSV error file to review the errors through the Download With Errors button at the bottom of the page or the Download file with errors button at the top right corner of the error banner. The error file will contain the same columns as the uploaded file, with an additional column indicating the error message for each row. Users can also reupload the corrected file by clicking on the Upload File button again, which will navigate back to the Upload Step.

An example of the contents of the file with errors look like this:

If there are no errors, the Submit button will be enabled and users can then submit the file. A success message will be displayed when a successful upload has been made.

Audit

The Audit page allows users to view the history of changes made to the channel shipping restrictions and channel locale restrictions (WIP) for a product. For audits before May 2025, please contact DL-Product for more details.

Channel Shipping Restrictions Audit

The Channel Shipping Restrictions Audit page allows users to view the history of changes made to the channel shipping restrictions for a product for a specific locale - whether it was added, deleted or replaced. A downloadable CSV file is available to download, which contains the history of changes made to the channel shipping restrictions for a product.